bd336 Terms and Conditions

1 General Provisions and Definitions

The following terms used in these Terms and Conditions are defined as follows:

• "Platform" — refers to the bd336 website and all services connected to it.
• "User" or "Member" — refers to any person who has created an account on bd336.
• "Bet" — refers to any financial wager placed on the platform.
• "Bonus Funds" — refers to promotional credits granted by bd336, which are convertible to cash under specific conditions.
• "Eligible User" — refers to a person who is at least 21 years of age, resides in Bangladesh, and complies with these Terms.

bd336 is an online betting and gaming platform that provides various casino games, sports betting, and live casino services for players in Bangladesh. These Terms are valid in both English and Bengali; however, the Bengali version is authoritative for Bangladeshi users.

2 Account Registration and Eligibility

The following conditions must be met to create an account on bd336:

1. You must be at least 21 years old. Accounts of underage users will be closed immediately and all deposits may be forfeited.
2. Each person may create only one account. Creating multiple accounts is strictly prohibited.
3. All information provided at the time of registration must be complete, accurate, and up to date.
4. Valid information that matches your national identity card or passport must be provided.
5. You must confirm that you are playing for yourself, with your own funds, and of your own free will — operating an account on behalf of others or for the benefit of a third party is prohibited.

bd336 reserves the right to reject any application, particularly if an applicant has previously been found to have violated the platform's rules.

3 Account Verification and Security

bd336 may conduct identity verification (KYC — Know Your Customer) at any time. The following documents may typically be requested:

• National Identity Card (NID) or a copy of your passport
• A utility bill or bank statement from the last 3 months (for address verification)
• Proof of ownership of your payment method (screenshot of your bKash, Nagad, Rocket, or Upay account)

Withdrawals may be suspended until verification is complete. It is entirely your responsibility to keep your account password secure. Do not share your password with anyone. If you suspect unauthorized access to your account, contact our 24/7 live chat support immediately.

4 Deposit and Withdrawal Rules

bd336 supports the following payment methods: bKash, Nagad, Rocket, Upay. All transactions are carried out in Bangladeshi Taka (BDT / ৳).

Deposit Rules:

• Deposits must be made only from a payment account registered in the user's own name.
• Deposits from third-party accounts are not accepted and such transactions will be returned.
• Once a deposit has been completed, it generally cannot be reversed.

Withdrawal Rules:

• Full KYC verification must be completed before requesting a withdrawal.
• Withdrawals can only be made to the same payment method used for the most recent deposit.
• The relevant wagering requirements must be met before withdrawing from bonus funds.
• If any withdrawal appears suspicious, bd336 reserves the right to suspend the transaction until additional verification is completed.

5 Bonuses and Promotional Offers

bd336 offers various promotional bonuses. Each bonus offer has its own terms and conditions. The general bonus policy is outlined below:

• Welcome Bonus: A 200% bonus on the first deposit, applicable up to a maximum of ৳5,000. The wagering requirement for this bonus is 25 times (25 times the combined amount of deposit and bonus).
• To withdraw from your account balance after receiving a bonus, the wagering requirements must be met.
• More than one bonus cannot be active at the same time, unless a specific offer states otherwise.
• In the case of bonus abuse or fraudulent activity, bd336 reserves the right to cancel the bonus and any associated winnings.
• Bonus offers apply only to valid personal account holders — collecting bonuses via bots or automated methods is prohibited.
• bd336 reserves the right to modify, suspend, or cancel any bonus offer at any time.

6 Betting and Gaming Rules

The following rules must be followed when betting and playing games on bd336:

• A confirmed bet cannot be cancelled; however, if incorrect odds are displayed due to a software error, bd336 reserves the right to cancel the bet.
• If a game or bet is left incomplete due to a technical error or server issue, bd336 will handle the situation in accordance with the applicable rules.
• Winnings obtained by deliberately exploiting any software bug or error will not be paid out.
• Betting using multiple accounts or applying "arbitrage" strategies is prohibited.
• The rules of game providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, etc.) also apply.

For sports betting, wagers can be placed on cricket (BPL, IPL, T20 World Cup, ICC), football (including FIFA), and other sports. Betting based on match-fixing or insider information is strictly prohibited and legally punishable.

7 VIP and Loyalty Program

bd336's VIP program has 4 tiers, determined based on a member's activity and loyalty:

• Bronze: Weekly cashback of up to 0.2%.
• Silver: Weekly cashback of up to 0.5%.
• Gold: Weekly cashback of up to 0.8%.
• Platinum: Weekly cashback of up to 1.0%.

The method of determining VIP tiers, the benefits of each tier, and the cashback payment schedule are set by bd336 and are subject to change. VIP benefits are non-transferable.

8 Prohibited Activities and Account Termination

The following activities are strictly prohibited and may result in account closure and balance forfeiture:

• Creating multiple accounts or using another person's account.
• Providing false or misleading information.
• Using the platform for money laundering or illegal transfer of funds.
• Placing bets using bots, automated software, or artificial intelligence.
• Deliberately exploiting any vulnerability or error in the platform.
• Harassing, intimidating, or deceiving other users.
• Impersonating or posing as bd336 staff.
• Carrying out cyberattacks, hacking, or any other technical offence against the platform.

bd336 reserves the right to close any account at any time, without giving reasons or notice, particularly when a breach of the Terms is evident.

9 Limitation of Liability

bd336 accepts no liability for the following:

• Losses caused by a user's internet connection being disrupted.
• Problems caused by third-party software or device errors.
• Losses resulting from a user leaving their account credentials unsecured.
• Service disruptions caused by unforeseen circumstances (force majeure) such as natural disasters or government restrictions.
• Claims for indirect, incidental, or consequential losses.

bd336 is committed to operating a secure and fair platform. SSL encryption and modern data protection methods are used. However, online gaming inherently carries certain risks and users must participate with awareness.

10 Dispute Resolution and Legal Provisions

If you have a dispute or complaint, please first contact our 24/7 live chat support or reach us by email. bd336 takes all complaints seriously and works to resolve them as quickly as possible.

Dispute resolution process:

1. Step 1: Contact the support team via live chat or email.
2. Step 2: If the matter is not resolved at Step 1, it will be escalated to the management team.
3. Step 3: For serious disputes, an independent review will be arranged.

In disputes relating to game results, the game provider's server logs will be treated as final evidence. If there is a discrepancy between the game provider's logs and bd336's records, the game provider's logs will take precedence.

11 Responsible Gaming Policy

bd336 is firmly committed to responsible gaming. Gambling is for entertainment — not as a means of solving financial problems.

• You may set daily, weekly, or monthly deposit limits on your account at any time.
• The Self-Exclusion feature allows you to suspend your account for a specified period.
• If you notice signs of addiction to gambling, seek professional help immediately.
• This platform is for those aged 21 and above only. Participation by underage individuals is strictly prohibited.

To learn more about responsible gaming, visit our Responsible Gaming page.

12 Right to Amend Terms and Conditions

bd336 reserves the right to change, revise, or update these terms and conditions at any time. Changes take effect as soon as they are published. For significant changes, users will be notified by email or through the platform.

If you continue to use the platform or place new bets after a change, it will be assumed that you have accepted the updated terms. If you do not accept the new terms, you have the right to close your account — in that case, any remaining balance will be settled in accordance with the applicable rules.